Te Kaunihera o Te Hiku o te Ika
AGENDA
Te Miromiro - Assurance, Risk and Finance Committee Meeting
Wednesday, 4 September 2024
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10.00am |
Location: |
Council Chamber 5 Memorial Avenue Kaikohe 0405 |
Membership:
Mr Graeme McGlinn - Chairperson
Deputy Chairperson John Vujcich
Kahika - Mayor Moko Tepania
Kōwhai - Deputy Mayor Kelly Stratford
Cr Ann Court
Cr Penetaui Kleskovic
Cr Steve McNally
Authorising Body |
Mayor/Council |
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Status |
Standing Committee |
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COUNCIL COMMITTEE |
Title |
Te Miromiro – Assurance Risk and Finance Terms of Reference |
Approval Date |
15 December 2022 |
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Responsible Officer |
Chief Executive |
Purpose
The purpose of Te Miromiro - Assurance, Risk and Finance Committee is to assist and advise the Governing Body in discharging its responsibility and ownership of finance, risk and internal control.
Committee will review the effectiveness of the following aspects:
· The robustness of financial management practices;
· The integrity and appropriateness of internal and external reports and accountability arrangements;
· The robustness of the risk management framework;
· The robustness of internal controls and the internal audit framework;
· Compliance with applicable laws, regulations, standards and best practice guidelines;
· The establishment and maintenance of controls to safeguard the Council’s financial and non-financial assets;
· Data governance framework
To perform his or her role effectively, each member must develop and maintain his or her skills and knowledge, including an understanding of the Committees responsibilities, and of the Council’s business, operations and risks.
Membership
The Council will determine the membership of the Committee including at least one independent appointment with suitable financial and risk management knowledge and experience.
The Committee will comprise of all elected members, and one independent appointed member, appointed as Chair with full voting rights.
Mr Graeme McGlinn – Chairperson and Independent Member |
John Vujcich – Deputy Chairperson |
Kahika - Moko Tepania |
Kōwhai - Kelly Stratford |
Ann Court |
Penetaui Kleskovic |
Steve McNally |
Quorum
The quorum at a meeting of the Committee is 4 members.
Frequency of Meetings
The Committee shall meet six weekly.
Power to Delegate
The Committee may not delegate any of its responsibilities, duties or powers.
Responsibilities
The Committees responsibilities are described below:
Financial systems and performance of the Council
· Review the Council’s financial and non-financial performance against the Long-Term Plan and Annual Plan
· Review Council quarterly financial statements and draft Annual Report
Far North Holdings Limited (FNHL)
· Recommend to Council the approval of the Letter of Expectation and Statement of Intent
· Receive Annual Report (s67 LGA)
· Receive quarterly financial statements (s66 LGA)
· Receive reports on FNHL strategies and plans
Risk Management
· Review appropriateness of Council’s risk management framework and associated procedures for effective risk identification, evaluation and treatment
· Receive and review risk management dashboard reports
· Provide input, annually, into the setting of the risk management programme of work
· Receive updates on current litigation and legal liabilities
Internal Audit and Controls
· Review whether management has in place a current and comprehensive internal audit framework
· Receive and review the internal audit dashboard reports
· Provide input, annually, into the setting of the internal audit programme of work
· Review whether there are appropriate processes and systems in place to identify and investigate fraudulent behaviour
The Committee will manage Council’s relationship with external auditor.
Rules and Procedures
Council’s Standing Orders and Code of Conduct apply to all meetings.
Far North District Council |
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Audit, Finance and Risk Committee work plan |
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Work Plan Dates |
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Terms of reference |
Work stream |
28-Feb |
3-Apr |
22-May |
24-Jul |
4-Sep |
22-Oct |
3-Dec |
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Internal Controls framework |
Outstanding auditor recommendations, progress and updates
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Issues arising from Audits, register of issues and risks, updates
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Internal audit plans, and focus audits
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Cyber security and system availability risks (PX)
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Finance and reporting oversight |
Budget v actual review of key areas, year end forecasts
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Capital expenditure and financing
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Debt, liquidity, and debtor performance, hygiene factors
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Levels of service (SSP) review
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Financial, Quarterly updates, including performance SOI's for CCTO's
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External reporting and accountability |
Review of accounting policies
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Review of valuations
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Review of Auditor Planning documents
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Review of key audit issues
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Review of Draft annual report, representation letters and recommendation to Council re signing
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Review of Report to Governance
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Emerging accounting issues and requirements (Green)
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Changes in the legislative environment and emerging risks and changes
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Key Council plans |
Review of upcoming Annual Plan or LTP and key assumptions and accounting policies
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Legislative compliance with LGFA / LGA
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Risk management |
Review of top risks - update
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AFRC and Executive team risk issues and emerging risks (Horizon scan)
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Risk management update on projects and work streams
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Risk management workshop to update the overall risk register (annual) and brain storm
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Deep dive into a risk area (cyclical)
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Delegations register review
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Probity, Waste, and Policies |
Sensitive expenditure review, critical fraud controls and reviews of control effectiveness
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Fraud risk update and work streams
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Cyclical review of key fraud and internal control risk areas
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Policies - cyclical review schedule
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Insurance |
Review of policies, processes and strategies
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Review of annual insurance renewals
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Treasury |
Treasury policies including covenants and policy compliance
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Economic update and impact on to AP/LTP
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Occupational Health and Safety |
Report on progress, and learnings
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Stopwork notices and handling
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Key risk areas and compliance
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Legal issues and updates |
Current legal issues in progress (Px)
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Potential legal issues and risks (Px)
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Legal compliance review across Council
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Ratings validity review
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Other |
Review and confirmation of Terms of Reference
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Review and update the ARFC work plan
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Review of the effectiveness of the AFRC
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Review of the external auditor performance (3 yearly)
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Far North District Council
Te Miromiro - Assurance, Risk and Finance Committee Meeting
will be held in the Council Chamber, 5 Memorial Avenue, Kaikohe 0405 on:
Wednesday 4 September 2024 at 10.00am
Te Paeroa Mahi / Order of Business
1 Karakia Timatanga / Opening Prayer
2 Ngā Whakapāha Me Ngā Pānga Mema / Apologies and Declarations of Interest
3 Ngā Tono Kōrero / Deputation
4 Te Whakaaetanga o Ngā Meneti o Mua / Confirmation of Previous Minutes
4.1 Confirmation of Previous Minutes
5 Ngā Pūrongo Taipitopito / Information Reports
5.2 People and Capability Report - April - June 2024
6 Te Wāhanga Tūmataiti / Public Excluded
6.2 Confirmation of Previous Minutes Public Excluded
6.3 Far North Holdings Governance Review
6.4 FNDC Current Legal Action Potential Liability Claims
7 Karakia Whakamutunga / Closing Prayer
8 Te Kapinga Hui / Meeting Close
Te Miromiro - Assurance, Risk and Finance Committee Meeting Agenda |
4 September 2024 |
1 Karakia Timatanga / Opening Prayer
2 Ngā Whakapāha Me Ngā Pānga Mema / Apologies and Declarations of Interest
Members need to stand aside from decision-making when a conflict arises between their role as a Member of the Committee and any private or other external interest they might have. This note is provided as a reminder to Members to review the matters on the agenda and assess and identify where they may have a pecuniary or other conflict of interest, or where there may be a perception of a conflict of interest.
If a Member feels they do have a conflict of interest, they should publicly declare that at the start of the meeting or of the relevant item of business and refrain from participating in the discussion or voting on that item. If a Member thinks they may have a conflict of interest, they can seek advice from the Chief Executive Officer or the Manager - Democracy Services (preferably before the meeting).
It is noted that while members can seek advice the final decision as to whether a conflict exists rests with the member.
3 Ngā Tono Kōrero / Deputation
No requests for deputations were received at the time of the Agenda going to print.
Te Miromiro - Assurance, Risk and Finance Committee Meeting Agenda |
4 September 2024 |
4 Te Whakaaetanga o Ngā Meneti o Mua / Confirmation of Previous Minutes
4.1 Confirmation of Previous Minutes
File Number: A4840685
Author: Marysa Maheno, Democracy Advisor
Authoriser: Aisha Huriwai, Manager - Democracy Services
Take Pūrongo / Purpose of the Report
The minutes are attached to allow the Committee to confirm that the minutes are a true and correct record of previous minutes.
That Te Miromimro - Assurance, Risk and Finance Committee confirm the minutes of the previous meeting held 24 July 2024 are a true and correct record. |
1) TĀhuhu kŌrero / Background
Local Government Act 2002 Schedule 7 Section 28 states that a local authority must keep minutes
of its proceedings. The minutes of these proceedings duly entered and authenticated as prescribed
by a local authority are prima facie evidence of those meetings.
2) matapaki me NgĀ KŌwhiringa / Discussion and Options
The minutes of the meetings are attached.
Far North District Council Standing Orders Section 27.3 states that no discussion shall arise on the
substance of the minutes in any succeeding meeting, except as to their correctness.
TAKE TŪTOHUNGA / REASON FOR THE RECOMMENDATION
The reason for the recommendation is to confirm the minutes are a true and correct record of the
previous meetings.
3) PĀnga PŪtea me ngĀ wĀhanga tahua / Financial Implications and Budgetary Provision
There are no financial implications or the need for budgetary provision as a result of this report.
1. 24 July 2024 Minutes - A4822114 ⇩
Hōtaka Take Ōkawa / Compliance Schedule:
Full consideration has been given to the provisions of the Local Government Act 2002 S77 in relation to decision making, in particular:
1. A Local authority must, in the course of the decision-making process,
a) Seek to identify all reasonably practicable options for the achievement of the objective of a decision; and
b) Assess the options in terms of their advantages and disadvantages; and
c) If any of the options identified under paragraph (a) involves a significant decision in relation to land or a body of water, take into account the relationship of Māori and their culture and traditions with their ancestral land, water sites, waahi tapu, valued flora and fauna and other taonga.
2. This section is subject to Section 79 - Compliance with procedures in relation to decisions.
He Take Ōkawa / Compliance Requirement |
Aromatawai Kaimahi / Staff Assessment |
State the level of significance (high or low) of the issue or proposal as determined by the Council’s Significance and Engagement Policy |
This is a matter of low significance. |
State the relevant Council policies (external or internal), legislation, and/or community outcomes (as stated in the LTP) that relate to this decision. |
This report complies with the Local Government Act 2002 Schedule 7 Section 28. |
State whether this issue or proposal has a District wide relevance and, if not, the ways in which the appropriate Community Board’s views have been sought. |
It is the responsibility of each meeting to confirm their minutes therefore the views of another meeting are not relevant. |
State the possible implications for Māori and how Māori have been provided with an opportunity to contribute to decision making if this decision is significant and relates to land and/or any body of water. State the possible implications and how this report aligns with Te Tiriti o Waitangi / The Treaty of Waitangi. |
There are no implications for Māori in confirming minutes from a previous meeting. Any implications on Māori arising from matters included in meeting minutes should be considered as part of the relevant report. |
Identify persons likely to be affected by or have an interest in the matter, and how you have given consideration to their views or preferences (for example – youth, the aged and those with disabilities). |
This report is asking for minutes to be confirmed as true and correct record, any interests that affect other people should be considered as part of the individual reports. |
State the financial implications and where budgetary provisions have been made to support this decision. |
There are no financial implications or the need for budgetary provision arising from this report. |
Chief Financial Officer review. |
The Chief Financial Officer has not reviewed this report. |
Te Miromiro - Assurance, Risk and Finance Committee Meeting Agenda |
4 September 2024 |
5 Ngā Pūrongo Taipitopito / Information Reports
File Number: A4844335
Author: Jonathan Slavich, Chief Financial Officer
Authoriser: Charlie Billington, Group Manager - Corporate Services
TAKE PŪRONGO / Purpose of the Report
WHAKARĀPOPOTO MATUA / Executive SummarY
Throughout the 2023-24 financial year, Council was fully compliant across all treasury policies.
That Te Miromiro - Assurance, Risk and Finance Committee receive the report Treasury Update.
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tĀHUHU KŌRERO / Background
Treasury compliance is adherence to policies, legislation, and best practice governing the management of Council's financial assets, liabilities, income and expenditure. It ensures that Council's funds are managed prudently, safeguarding public resources and provides a framework against which financial risk can be monitored. Maintaining strict treasury compliance is crucial as it upholds public trust, ensures legal and regulatory adherence, and supports the council's ability to deliver services efficiently by ensuring financial stability and sustainability.
As at 30 June 2024, Councils borrowings was $131m, with $61m due within 12 months (current), and $70m due beyond 12 months (non-current).
Current council borrowings (draft unaudited as at 30 June 2024)
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Council |
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2024 |
2023 |
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Maturity periods |
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Payable no later than 1 year |
61,000 |
55,500 |
Later than 1, not later than 2 years |
10,000 |
20,000 |
Later than 2, not later than 5 years |
40,000 |
20,000 |
Later than 5 years |
20,000 |
10,000 |
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131,000 |
105,500 |
This maturity profile is shorter than might normally be expected, due largely to expectations decreases in interest rates in the short term.
The weighted average effective interest rates on secured loans (current and non-current) were: |
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2024 |
2023 |
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Secured loans and debentures |
4.62% |
3.95% |
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Financial ratios
Ratios are key tools in measuring treasury compliance as they provide a clear and quantifiable insight into the financial health and performance of Council. Key ratios include:
· Debt affordability benchmark (Net debt as a % of total revenue):
Indicates Council's leverage and its capacity to manage debt relative to its income, for assessing long-term financial sustainability.
· Balanced budget benchmark (Total revenues over total expenses): The balanced budget benchmark demonstrates Council's financial management by confirming that it has funded its operations without incurring deficits.
· Debt servicing benchmark (Net annual interest to total revenue): Evaluates the burden of interest payments on total revenue, reflecting the cost and efficiency of debt servicing.
· Debt control benchmark (Actual net debt over planned net debt): The debt control benchmark assesses whether the council's actual net debt is within the limits of its planned net debt, ensuring effective debt management and adherence to financial plans.
· Current ratio (Current assets over current liabilities): Measures the council's ability to meet its short-term liabilities with its short-term assets, providing insight into liquidity and operational efficiency.
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Ratio |
2023/24 |
Limit |
Headroom |
Debt affordability |
66% |
Statutory limit: Debt not greater than 280% of revenue |
Increase debt: $393m Decrease revenue: $140m |
Policy limit: Debt not greater than 175% of revenue |
Increase debt: $200m Decrease revenue: $114m |
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Balanced budget |
1.01 |
Statutory limit: > 1 Revenue exceeds operating expenses |
Increase operating expense: $1m Decrease in revenue: $1m |
Debt servicing |
3% |
Statutory Limit: Less than 10% |
Increase interest: $12m Decrease revenue: $122m |
Debt control |
0.81 |
Statutory limit: < 1 Actual net debt is less than or equal to planned net debt |
Increase in actual net debt: $36m Decrease in planned net debt: $36m |
Current ratio |
118% |
Policy Limit: Equal to or greater than 110% |
Increase debt: $10m Decrease cash: $9m |
The above information is subject to audit finalisation.
Bancorp Treasury Market Update
As part of Council treasury management, Council consults with treasury advisors Bancorp for refinancing and new borrowings. Bancorp provides professional advice around the debt terms, considering various factors including market assessment, current debt portfolio and associated maturities, treasury policies, and best practice.
Bancorp provides a full range of independent corporate treasury and cash management services, delivered by a team of professional treasurers.
Earl White, Executive Advisor at Bancorp, the Far North District Council’s treasury advisors, will share a treasury update to the Committee. The presentation will focus on a market update and current and projected borrowing outlook.
MATAPAKI ME NGĀ KŌWHIRINGA / Discussion and Next Steps
N/A
PĀNGA PŪTEA ME NGĀ WĀHANGA TAHUA / Financial Implications and Budgetary Provision
N/A
Nil
Te Miromiro - Assurance, Risk and Finance Committee Meeting Agenda |
4 September 2024 |
5.2 People and Capability Report - April - June 2024
File Number: A4846407
Author: Kerry Brett, Systems Support Officer
Authoriser: Emma Healy, Chief of Staff
TAKE PŪRONGO / Purpose of the Report
The purpose of this report is to present Te Miromiro - Assurance, Risk and Finance Committee with the quarterly update on People and Capability activities.
WHAKARĀPOPOTO MATUA / Executive SummarY
Included in the report is information on:
· Exit Interviews and Analysis.
· Recruitment activity; and
· Employment Relations.
That Te Miromiro - Assurance, Risk and Finance Committee receive the report People and Capability Report - April - June 2024.
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tĀHUHU KŌRERO / Background
This report will be presented to Te Miromiro - Assurance, Risk and Finance Committee on a quarterly basis.
MATAPAKI ME NGĀ KŌWHIRINGA / Discussion and Next Steps
This report is Information only.
PĀNGA PŪTEA ME NGĀ WĀHANGA TAHUA / Financial Implications and Budgetary Provision
Nil
Nil
23 employees left FNDC in Quarter 4.
The turnover rate for this quarter is 4.88% (compared to 7.67% for the same quarter last year).
TURNOVER YEAR TO DATE (July 2023 – June 2024)
82 employees have left
the organisation.
In the 2023-2024 financial year a total of 82 staff left FNDC which accounted for a total turnover of 22.22% - compared to the 82 staff that left in the 2022-2023 Financial Year which accounted for a total turnover of 21.81%.
Formal comparative turnover information for the local government sector could not be sourced. However, information shared informally amongst ten People & Capability local government teams shows an average turnover rate of 15.8% for these Councils in 2023.
Lawson Williams Employment & Staff Turnover Survey Report notes an average national staff turnover of 21.4% for 2023. Te Kawa Mataaho (Public Service Commission) reports on unplanned turnover which measures the rate that organisations lose permanent staff due to reasons they had not planned for, such as resignations, retirements and dismissals. The 2023 figure is 15.9% (excluding planned turnover which would account for structural change impacts).
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2022/23 |
2023/24 |
Key reasons for Leaving FNDC
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Career opportunity Salary Family Commitments |
Career opportunity Salary Relocating |
What staff liked most about FNDC |
Team environment Flexible/remote working Job satisfaction |
Team environment Flexible/remote working Workplace culture |
5 exit interviews were completed for this quarter. 32 exit interviews have been completed for this financial year, and the main themes are:
· What staff liked most about working at FNDC:
o Team Environment
o Flexible/Remote Working
o Workplace Culture
· Top reasons to leave FNDC:
o Salary
o Job Satisfaction
o Workplace Culture
Response to Exit Interview Analysis
What staff liked most about working at FNDC:
· Team environment – this continues to be in alignment with the top-rated question from the engagement survey. The CE Workshop actions have picked up this key piece of feedback as well, looking to how we can leverage this to further improve our working spaces in the physical offices as more teams are spending “group days” in various offices, fostering these relationships further.
· Flexible/Remote working – A refreshed remote and hybrid working policy has crystalised our ‘business first, digitally supported’ and continues to allow us to give our staff some flexibility their lives require as well as attracting specialised talent beyond the district. Work is also ongoing with people leaders on how to lead in this environment.
· Workplace culture – this has continued to be an area of focus over the past 12 months, with more mahi coming from the Organisational Development (previously named Projects & Transformation) team in this space.
Top Reasons to Leave FNDC:
· Salary & job satisfaction – Recognizing that job satisfaction is unique to each individual, our CE workshops provided a valuable opportunity for staff to engage directly with the Chief Executive and share their perspectives and ideas for improvement to help in this space. Salary will continue to be a pressure point for some and is a reality of working in the public sector as opposed to private. Salaries are aligned with the rest of Local Government and are evaluated by Strategic Pay to ensure consistency. Part of this year’s work programme, and responding to the Engagement Survey and CE workshop feedback, is to review the employee benefits package.
· Workplace Culture – as stated above, it is a key focus area and one of continuous improvement and evolution. Working within specific teams to address where this is a concern is ongoing with the People & Capability Advisors.
Recruitment Activity
Recruitment has slowed over the last quarter following numerous successful key appointments earlier in the year. There are still a number of vacancies within the Infrastructure Strategy Group, with work underway to re-purpose those positions, create new and additional roles and optimize the Group's capacity to deliver over the next three years. Recruitment activity will increase upon its completion.
The 2023-24 cadet program has concluded successfully at the end of June, with all five cadets securing continued employment within FNDC, demonstrating the programme’s effectiveness in nurturing and developing the talent we have in our communities.
Finally, planning is beginning with Mayors Taskforce for Jobs (MTFJ), Tertiary Education Commission (TEC), and Ministry of Education (MoE) on an innovative initiative called "Te Reo Māori Inspiring the Future." This upcoming event will provide an immersive Te Reo Māori experience for students, allowing them to interact with role models, offering an exciting new direction for youth engagement in the Far North District.
Quarterly New Starters
During this quarter 19 new employees started.
Group Manager – Corporate Services |
15th April 2024 |
Team Leader – District Plan |
15th April 2024 |
Property Information Officer |
15th April 2024 |
Casual – i-Site (Ōpononi) returning staff member |
29th April 2024 |
Manager – Contact Centre |
29th April 2024 |
Building Support Officer - Bookings |
29th April 2024 |
Casual – i-Site (Ōpononi) returning staff member |
29th April 2024 |
Casual i-Site (Paihia) returning staff member |
13th May 2024 |
Team Leader – Resource Consents |
13th May 2024 |
Casual – i-Site (Kaitāia) |
13th May 2024 |
Infrastructure Planner |
10th June 2024 |
Museum Assistant |
10th June 2024 |
Customer Service Officer - Multiskilled |
10th June 2024 |
Casual i-Site (Paihia) |
10th June 2024 |
Process Design Specialist |
24th June 2024 |
Casual – Libraries (Kaitāia & Kāeo) |
24th June 2024 |
Casual – Publications |
24th June 2024 |
Resource consents Engineer |
24th June 2024 |
Senior Building Specialist returning staff member |
24th June 2024 |
Culture
Quarterly Celebration – Took place Monday, 22 July in Chambers.
This celebration welcomes our New Starters over the past Quarter with a
pōwhiri, and combines with FNDC’s Love Your Work awards and Long
Service recognition. This quarter nine recipients received a Love Your
Work Award, including one Team Award for two staff members who were first on
the scene of a serious motor vehicle accident, providing first aid and managing
busy morning traffic. One staff member was recognised for serving FNDC
and their community for 32 years. Certificates were also awarded to Te
Reo course graduates.
Staff Engagement – Our engagement survey was held for a two-week period for completion, closing on 2 June 2024. An increase in participation at 87% resulted in 347 employees taking the time to give feedback. There was an increase in the engagement score from 6.8 to 6.9. Submitted comments have been reviewed and acknowledged by People Leaders. The results have been discussed by People Leaders and their teams, with relevant focus areas identified and agreed action plans implemented. The Strategic Leadership Team have continued to set Strategy as a focus area which is actively being addressed.
CE Team Workshops – The CE Workshops have continued to be delivered to 40 Teams across Council. The Chief Executive communicated objectives and updated on the organisational strategy while getting to know each individual teams' contribution to Council. This also gave the opportunity for teams to offer firsthand continuous improvement ideas which have been collated for the Service Improvement Programme. These ideas have been reviewed for trends with some initiatives implemented straight away.
Team Building - Workshops for Team Management Profiles have been undertaken by three teams including the Strategic Leadership Team during this quarter, with more booked, to assist with team building. The workshops give insights for work preference behaviours resulting in greater awareness for more effective communication and collaboration.
People Leaders Hui - Our people leaders were brought together to share information, network and to give feedback on objectives. Topics covered included the Chief Executive's key messages, Te Pae o Uta, Organisational Strategy and Leadership. Feedback was sought on the draft organisational strategy from activities associated with the strategic goals.
Organisational Strategy – Work on the draft organisational strategy is continuing, with feedback taken onboard. Three strategic goals have been set:
· Employer of Choice
· We are capable, credible, and provide high quality service
· We thrive together to achieve shared success.
The Strategic Leadership Team have contributed their thoughts on priority areas with next steps to create actions associated with objectives.
Employment Relations
|
Quarter Four (Apr - Jun 2024) |
Financial Year to Date (Jul 2023 – Jun 2024) |
Number of personal grievances (completed) |
1 |
4 (3 are as a result of the April 2023 restructure) |
Negotiated exits & medical retirements |
1 |
9 |
Note: Collective Bargaining with the PSA and FNDC representatives is currently underway.
Te Miromiro - Assurance, Risk and Finance Committee Meeting Agenda |
4 September 2024 |
6 Te Wāhanga Tūmataiti / Public Excluded
RESOLUTION TO EXCLUDE THE PUBLIC
That the public be excluded from the following parts of the proceedings of this meeting. The general subject matter of each matter to be considered while the public is excluded, the reason for passing this resolution in relation to each matter, and the specific grounds under section 48 of the Local Government Official Information and Meetings Act 1987 for the passing of this resolution are as follows:
|
Te Miromiro - Assurance, Risk and Finance Committee Meeting Agenda |
4 September 2024 |
7 Karakia Whakamutunga / Closing Prayer
8 Te Kapinga Hui / Meeting Close